Payment FAQ
Dopamine Girl uses prepaid credit for paid tools. There is no recurring subscription. Before submitting a generation, review its settings and the current pricing page.
Credits and prices
Section titled “Credits and prices”Where can I see my balance and expiry dates?
Section titled “Where can I see my balance and expiry dates?”Open Billing Overview. It shows your available balance and each credit wallet’s expiration date. Purchased credits expire 365 days after purchase.
What will a generation cost?
Section titled “What will a generation cost?”The pricing page lists current USD prices by feature. The cost can depend on the model, output size, duration, number of images, steps, and references. Some image models use fixed sampling settings; others have step-based pricing. Review the tool’s settings and any price notes before submitting.
Where can I see what used my credit?
Section titled “Where can I see what used my credit?”Open Credit Usage for the credit transaction list. Billing History shows successful purchases recorded in the past 12 months. Those pages answer different questions: credit usage tracks spending, while billing history tracks purchases.
Adding credit
Section titled “Adding credit”How do I top up?
Section titled “How do I top up?”Open Top up credits, enter an amount allowed by the form, and choose one of the payment methods currently shown there. Use the matching guide below for step-by-step help. Payment options can vary, so use the choices displayed on the checkout page.
Choose a payment method
Section titled “Choose a payment method”| Option shown at top-up | How it works | Guide |
|---|---|---|
| Crypto | Send the invoice’s exact asset and network from a compatible wallet | Crypto payments |
| PayPal | Buy PYUSD in an eligible PayPal account, then pay through Crypto checkout | PayPal and PYUSD |
| Bitcoin Giftcard | The screen shows manual Azteco voucher forwarding; confirm issuer rules and eligibility before buying | Bitcoin gift cards |
| Telegram Star | Pay in Telegram, then redeem the successful order ID | Telegram Stars |
PayPal availability and voucher acceptance are not guaranteed by the presence of an option on the top-up page. Check the guide’s prerequisites before purchasing.
I paid but my balance has not changed. What should I check?
Section titled “I paid but my balance has not changed. What should I check?”Check Billing Overview and Billing History after the payment is confirmed. A pending or partially paid invoice may need more time or manual review. Do not make another payment just because the first one has not yet appeared. Keep the payment reference or transaction hash and contact support if it remains unresolved.
Which troubleshooting guide should I use?
Section titled “Which troubleshooting guide should I use?”- PayPal purchase declined, send disabled, hold, minimum, or fee issue: PayPal troubleshooting.
- Voucher not delivered, invalid, redeemed, expired, or wrong type: Gift-card troubleshooting.
- Crypto payment pending, underpaid, expired, or sent on the wrong network: Crypto troubleshooting.
- Telegram payment succeeded but order redemption fails: Telegram troubleshooting.
A payment error alone does not establish whether money moved. Check the provider’s order/transaction status before retrying to avoid a second payment.
Can I get a receipt or invoice?
Section titled “Can I get a receipt or invoice?”Billing History shows the purchase reference, method, amount, and date for successful purchases in the last 12 months. If you need a formal receipt or an older record, contact support with the purchase reference. Do not send card details, wallet secrets, or passwords.
Need help?
Section titled “Need help?”Email tony@dopaminegirl.com with your account name, payment method, purchase reference or transaction hash, approximate time, and a brief description of the issue. For a failed generation, include the job or art link and the error message.