Terms of Service
Welcome to Dopamine Girl!
We provide a cloud-based platform (Platform) where you can create images and videos by leveraging our generative AI technologies. In these Terms, when we say you or your, we mean both you and any entity you are authorised to represent (such as your employer). When we say we, us, or our, we mean Dopamine Girl (the Platform operator). These Terms form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms. Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms. For questions about these Terms, or to get in touch with us, please email: support@dopaminegirl.com These Terms were last updated on 22 April 2025.Our Disclosures
Please read these Terms carefully before you accept. We draw your attention to:- our privacy policy (on our website) which sets out how we will handle your personal information;
- clause 1.3 (Variations) which sets out how we may amend these Terms;
- clause 4 (Payment and Credits) which sets out important information about our payment models;
- clause 7 (Disclaimers regarding AI generated content) which sets out our disclaimers and things you should be aware of when using our Platform and Services;
- clause 12 (Liability) which sets out exclusions and limitations to our liability under these Terms.
1. Engagement and Term
1.1 Term of Agreement
These Terms apply from when you sign up for an Account, until the date on which your Account is terminated in accordance with these Terms. We grant you a right to use our Services for this period of time only.1.2 Age Requirement
If you are under the age of 18, you have obtained the consent of your parents or guardian or supervision of a responsible adult to use our Platform.1.3 Variations
We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use our Platform after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may close your Account with effect from the date of the change in these Terms by providing written notice to us.2. Our Services
2.1 Service Description
We provide the following services to you:- Access to our Platform for generating AI images and videos
- Access to our troubleshooting support (Support Services) (collectively, our Services)
2.2 Support Services
If you require Support Services, you may request these by getting in touch with us through our Platform.3. Account
3.1 Account Requirement
You must sign up for an Account in order to access and use our Services and Platform.3.2 Account Responsibilities
While you have an Account with us, you agree to:- Keep your information up-to-date (and ensure it remains true, accurate and complete)
- Keep usernames and passwords secure and confidential, and protect them from misuse or being stolen
- Notify us if you become aware of, or have reason to suspect, any unauthorised access to your Account
4. Payment and Credits
4.1 Payment Models
We offer two types of payment models:- Free tier: Limited access to basic features
- Pay-as-you-go: Purchase credits to use for generating content
4.2 Credits
- Credits can be purchased through our Platform
- Credits are non-refundable unless required by law
- Different types of generations (images/videos) may consume different amounts of credits
4.3 Payment Terms
You must not pay, or attempt to pay, for credits by fraudulent or unlawful means. If you make payment by debit or credit card, you must be the authorised card holder.4.4 Payment Processing
- Our payment methods will be set out on our Platform
- If you choose to pay using one of our third-party payment processors, you may need to accept their terms and conditions
- All payments are processed securely through our payment providers
4.5 Refunds and Pricing
- Credits are non-refundable except where required by law
- We reserve the right to modify credit pricing at any time
4.6 Account Suspension
If any payments are not processed successfully, we may:- Suspend your access to our Services (including access to our Platform)
- Charge interest on any overdue payments at a rate equal to 2% per annum above the base rate, calculated daily and compounding monthly